Cell Service Problem in Jay

I am copying a post that was in tonight’s Jay Community News for your information, in case you missed it. Thanks to Trudy Rosenblum for all she does with the Jay Community News.

Rosemary Barry, AAPOA President

I just wanted to make you aware of the current situation with the lack of cell service within the Town of Jay since Sunday. There are a couple of factors that are contributing to this lack of coverage; one being a problem with the Bassett Mountain Tower and also a main T1 Line is down between Long Lake and Tupper Lake. Verizon crews are in the process of locating and fixing this problem.

I have been in constant contact with Essex County Emergency Services Director Donald Jaquish, Verizon Wireless and the Public Service Commission in order to monitor this situation. I am aware that some constituents rely solely on cell phones and no longer have a land line available, so I want to reassure you that in the event of emergency, cell users can dial 911 on their Verizon device and it will connect to a backup line that will automatically roll over to an emergency dispatch operator.

Please be advised that I am working diligently with the proper authorities to have full service restored to our area as soon as possible.

My best to you, and I hope that you are having a safe and enjoyable summer.

Randy Douglas
Town of Jay Supervisor